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Magneri 1-Year Limited Warranty Policy

At Magneri, we design and manufacture our equipment to withstand the high-velocity demands of the modern competitive game.

 

We back our craftsmanship with a one (1) year limited warranty from the original date of purchase. This warranty is non-transferable and applies solely to the original retail purchaser.

What This Warranty Covers:

Last Update: June 2026

This warranty strictly covers manufacturing defects in materials and workmanship, including:
 

  • Core Delamination: Complete separation or breakdown of the internal core bond from the carbon fiber face sheets.

  • Core Crushing: Premature internal structural collapsing under normal playing conditions (resulting in sudden, unresolvable "dead spots").

  • Handle Structural Failure: Snapping, loose structural components, or internal shifting originating inside the unibody handle mold during manufacturing.

  • Defective Trim Construction: Edge-guard separation due to faulty factory bonding agent application.
     

What This Warranty DOES NOT Cover:
 

Pickleball paddles naturally experience structural degradation over continuous play. This warranty does not cover:
 

  • Normal wear and tear, including surface scratches, cosmetic graphic fading, or minor paint chipping.

  • Edge-guard scrapes, dents, or cracking caused by scraping against asphalt or court surfaces.

  • Damage resulting from misuse, throwing, hitting objects other than a pickleball (such as court posts, nets, or other paddles), or clear physical abuse.

  • Paddles left exposed to extreme weather environments (such as vehicle trunks during freezing winters or high summers) that cause structural core warping.

  • Modifications made to the paddle post-purchase, including weighted lead tape application that compromises structural edges, or handle alterations.
     

How to File a Warranty Claim:
 

If you believe your paddle has sustained a genuine manufacturing defect, please contact our support team at support@magneri.com with the subject line: Warranty Claim - [Your Order Number].
 

Please include:
 

  1. Your original Magneri order confirmation number or proof of purchase.

  2. A brief description of the structural failure.

  3. 2–3 clear photos or a brief, well-lit video showing the defective area.
     

If approved, Magneri will, at its sole discretion, replace the defective paddle with a brand-new model of identical specifications.

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